Set in a debt collection call center, Do You Feel Anger? captures how a toxic workplace manifests itself in today’s theoretically more “enlightened” world. Much of that toxicity, at least in this 2019 script by Mara Nelson-Greenberg, is propelled by male bonding and power.
But it’s not an oppressive tale. The artfully drawn script approaches this office from hell by showing what characters would be like if they are allowed to express emotional impulses with no filters whatsoever, and they do so to the max, without the slightest bit of empathy for their targets. The sorry state of affairs that results becomes a reduction to the absurd, with a pack of males hitting relentlessly on women both literally and figuratively.
With first-rate performances across the board and well directed by Kady Nordstrom for Here’s the Exit Theatre Co., the production (I saw the final performance June 28) was set in a site-specific location - an actual shared office space near Ravenswood and Montrose in Chicago was used for the performances.
At the opening Sofia (Dina Monk), recently hired as an empathy coach at a debt collection agency as a measure to fend off hundreds of lawsuits, clearly has her work cut out for when she begins to lead them through exercises intended to develop empathy and compassion for others. Though we never see them actually engaged in their work, one can only imagine how functioning as agents for debt collection is in itself a noxious workday.
The audience is introduced to Jon (Joe Metcalfe) first, already in character before the show begins, as he looks across our faces with a power-mongering smile, issuing blunt directives, at odds with his sinister grin, that we must turn off electronic devices and refrain from photos. This is our first warning of how it will go.
To Jon, Sophia’s training is a meaningless exercise. His oft-stated aim is to get her to sign off quickly on a document affirming the staff has successfully completed the course. He expects this effort to be over in two or three days. No, Sophia warns him, it will take four or five weeks. We learn that Jon is not just a boss, but an erstwhile participant in much of this bad behavior.
The very first of the workers to address Sophia is Eva (Laila Rodriguez), who lets slip that she is mugged daily (it is an absurdist work, after all), usually in the break room, by a masked marauder. After years of enduring this, Eva has given up hope, and fashioned what defenses she can. After Sophia begins to encounter lewd remarks from the males, Sophia offers her advice: her successful defense against relentless sexual approaches by the men is to have a boyfriend, which seems to suspend the advances. When Eva discovered her boyfriend was a murderer, she reluctantly dropped him, knowing what she would face back at work as an “unspoken for” woman.
We soon meet Eva’s co-workers: always-angry Howie (Hudson Therriault) barely constraining himself from running amok with a bat when his bile rises; then Howie’s co-worker and bro, Jordan (Makrari Robinson-McNeese), a sweet and gentle soul who goes along to get along - further enabling the bad behavior, then joining in.
We watch Sophie struggle to generate empathy in the workplace, but everything we see suggests that Jon has given implicit permission to his workers to disregard it. But Sophie is effective and makes a small amount of headway. We see Eva build some trust as Sophie assures her she will have her back.
These office dynamics take a toll on Sophie, and gradually she also compromises. “Give me one more week,” she pleads with Jon, who works against her efforts, even adopting the woke language. “If you expect them to accommodate other people’s feelings, then their feelings should be accepted, too,” he argues. “I’d let these guys keep some of their customs.” Among them are entreaties to Eva for oral sex and jokes about piss charts.
This isn’t a play that delivers a hopeful resolution. Sophie joins in one of the men’s not-suitable-for-work jokes, and eventually conjures up her own imaginary boyfriend to keep the men at bay. Compromises aside, she carries on and makes some headway with the employees, including Jon. Nelson-Greenberg’s script suggests why the workplace might be better today than it was in the era of the 1960s Mad Men, but there are no guarantees of safety for women. What we really see is the shapeshifting nature of toxic masculinity in the office, now dressed up in new terminology, but still the same as ever.
Do You Feel Anger had its Chicago premiere at A Red Orchid Theatre’s stage in 2020 This site-specific revival at the Platform Coworking loft near Ravenswood and Montrose had some pluses, but minuses as well that detracted a bit. Seating was not on risers, so lots of craning your head to see the action. The loft was a plus for immersion in a realistic environment, but acoustics were less than perfect, as was lighting, and the occasional CTA train arrived at sometimes inopportune moments. But the play is so good it didn’t matter much to us in the audience. Here's the Exit Theatre Company, founded in fall of 2024, is worth keeping an eye on.
